LEGAL TERMS AND CONDITIONS FOR PURCHASING DIGITAL PRODUCTS FROM techassistagency.com
These Terms of Sale outline the legally binding agreement between you (“Customer”) and Lumivaro LLC regarding your purchase and use of digital products from our website. Please read these terms carefully before making any purchase. By accessing or using our services, you agree to accept and abide by these Terms of Sale in their entirety.
PURCHASE AND INSTANT ACCESS
1.1 Purchase Process
To complete your purchase, select the digital product you wish to buy and proceed through our secure online payment system. An order confirmation email with your purchase details will be sent to you once the transaction is complete.
1.2 Service Initiation and Turnaround
Upon successful payment, you will receive a confirmation email with instructions outlining the next steps required to begin your selected service.
All services are professional technical support services and are not delivered instantly. To begin work, you may be required to:
- Provide device, software, or account details
- Schedule a remote or virtual session
- Grant temporary remote access to your device (if applicable)
- Respond to follow-up questions necessary to complete the service
Standard service turnaround time is within 48 hours from the time we receive all required information and access. Some services may require additional time depending on complexity, system condition, or customer responsiveness. Any different turnaround time will be clearly specified at the time of purchase.
Delays caused by incomplete information, lack of access, or unresponsiveness may extend service timelines.
RIGHT OF CANCELLATION AND REFUND POLICY
2.1 Refunds
You may request a refund within 30 days of receiving your order if:
- The product does not function as described or has technical issues.
- You are dissatisfied with the product.
2.2 Quality Assurance
Lumivaro LLC commits to delivering high-quality digital products. If you experience any issues with your download or the product’s functionality, please contact us within 30 days of purchase, and we will assist in resolving the problem.
COPYRIGHT AND PERSONAL USE
3.1 Copyright
All digital products provided by Lumivaro LLC are protected by copyright and other intellectual property laws. Purchasing a product does not transfer any ownership or intellectual property rights to the Customer.
3.2 Personal Use Only
The digital products purchased are intended solely for personal use. Redistribution, resale, or sharing of these products without prior written permission from Lumivaro LLC is prohibited and constitutes a violation of copyright law.
CUSTOMER SUPPORT AND CONTACT
4.1 Support
For any questions, issues, or legal inquiries, customers can reach our support team at support@techassistagency.com. Please note that this service is not intended to provide formal legal advice.
By accepting these Terms of Sale, you acknowledge that you are entering into a legally binding agreement with Lumivaro LLC. These terms may be updated at any time without notice. It is your responsibility to regularly review this page for any changes.
Lumivaro LLC, 101 California Street, Suite 2710, San Francisco, CA 94111
(209) 721-8724 | support@techassistagency.com